Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. What is the process like for applying to become a Genius or Technical Specialist? Apple is a drug-free workplace. Sign up with your Apple ID to get started. Other benefits included stock pay options (up to 10% of your income quarterly at 15% of market value) and discounts, such as 25% off a product once a year, 15% off products for friends and family on three products a year, and an unlimited 10% in-store discount on anything, any time. This estimate is based upon 250 Apple Technical Specialist salary report(s) provided by employees or estimated based upon statistical methods. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. By helping Apple maintain strong relationships with customers, you are instrumental to our success. to do it all over again tomorrow. Bones Episode 17, Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. The change in name from Apple Store to simply Apple wont be particularly visible to customers: the company never used the branding within the stores, simply using the Apple logo, but the changes can be seen on the website. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple . I guess the one part of the job I didn't look forward to was closing the store at night. Even if youre juggling more than one customer, you stay conscious of their time demands as well as your own. At Apple, the learning never ends, and team members continually support each other. In addition to the Genius Bar for hardware repairs, you have more immediate support options. Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, Technical Expert, a new support position between Technical Specialist and Genius; The IS&T team at Apple manages key business and technical infrastructure at Apple. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. } Apple Technical Specialist in the United States makes about $18.25 per hour. This type of selling opened my eyes to the importance of treating all my customers equally, all with compassion, no matter what the circumstance. var mobileNav = {"search":{"url":"https:\/\/www.fondation-fhb.org\/en\/home","placeholder":"Search"},"text":{"navigate":"Menu","back":"Back","close":"Close"},"nextIconUrl":"https:\/\/www.fondation-fhb.org\/wp-content\/themes\/vantage\/inc\/mobilenav\/images\/next.png","mobileMenuClose":"<\/i>"}; Technical Specialist (Current Employee) - Melbourne VIC - 11 June 2022. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.0.1\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/13.0.1\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.fondation-fhb.org\/wp-includes\/js\/wp-emoji-release.min.js?ver=5.7.2"}}; font-weight: bolder; Youre supporting people. Looks like no ones replied in a while. } Users can demonstrate their competency with two new exams and earn certification from Apple. margin: 0; Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, according to sources. In addition to the Genius Bar for hardware repairs, you have more immediate support options. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $US40 an hour. Most of those employees agree that the 39-year-old Cupertino, California-based tech giant is a great place to work. People who recognize themselves .widget { We find courage. See available Support roles. Apple Professional Training helps anyone with an interest in technology whether they are changing careers or upping their skill set pursue high-paying IT jobs with certifications that will stand out to potential employers. margin: 0 .07em !important; line-height: 32px; Jimmy P's Immokalee Road, In response to Whatsup143, Apple At Home Advisor - Jobs at Apple - Apple, Feb 7, 2019 6:38 PM in response to Whatsup143 I filled out Apples online application, which consisted of a series of questions that I suppose helped them determine if I was Apple material.. Apple Specialist Resume Examples. Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. border: none !important; click here to select a store and view pay information. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Most start as Specialists and then move into other roles at the stores. From the planet, FTC: We use income earning auto affiliate links. Specialist salaries - 14 salaries reported. margin-bottom: 0; After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. /* The next 10 days were essentially "Apple boot camp." Average salaries for Apple Technical Specialist: 1,581. Success in team environments, demonstrating shared responsibility and accountability with other team members. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. That following Saturday, bright and early, I headed over to the event, which was incredibly crowded. Introduce yourself, and well get in touch if theres a role that seems like a good match. United States Department of Labor. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. A MacRumors reportechoes what our own sources tell us, and adds that someexisting roles are also being renamed. Learn more about your EEO rights as an applicant (Opens in a new window) . If accurate, the new store hierarchies within the three areas affected will be these, from most senior down: Sales #footer-widgets .widget { width: 25%; } /*
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